01
A homeowner in Franklin Park wakes up to a 60-degree house and a heat pump running in defrost for three hours straight.
What we do: We dispatch a technician the same morning. He tests the defrost control board and outdoor sensor, finds the sensor reading 15 degrees low, and replaces it. The board resumes normal cycle timing, and he verifies heat output at every register.
→ The house is back to 70 degrees by early afternoon, and the system runs normal defrost cycles for the rest of the winter.
02
A West McLean homeowner notices the outdoor unit is a solid block of ice after a 22-degree night.
What we do: We thaw the coil, test refrigerant pressures with a manifold gauge set, and find a small leak that dropped the charge. We locate the leak with an electronic detector, repair it, recharge with R-410A, and clean the coil.
→ The coil stays clear through subsequent cold snaps, and the homeowner saves roughly $40 a month on electric heat.
03
A Country Club Hills family hears grinding and banging from the outdoor unit every time it enters defrost.
What we do: We inspect the outdoor fan motor and contactor during a defrost cycle. The fan motor bearings are failing, so the fan does not restart after defrost. We replace the fan motor and contactor, then run three full cycles to confirm quiet operation.
→ The noise is gone, defrost cycles complete normally, and the repair costs a fraction of a new outdoor unit.
04
A homeowner in Potomac Hills searches for heat pump defrost not working McLean VA near me after two other companies failed to fix the problem.
What we do: We start from scratch with a full diagnostic. The reversing valve is sticking intermittently, which the previous companies missed. We recover refrigerant, replace the valve, recharge the system, and verify both heating and cooling modes.
→ The system switches modes cleanly, defrost works as designed, and the homeowner avoids a full system replacement.